Our Solution

Addressing core pain points for e-cigarette enterprises going overseas, such as policy differences, qualification certification, and filing procedures, we provide a full-process compliance support system. Firstly, we set up a professional compliance team to track regulatory dynamics in target markets in real-time, including EU TPD, US PMTA, UK MHRA, and Indonesian NPBBK, establishing a dynamic defense mechanism of “policy early warning – compliance adaptation – continuous iteration”. Secondly, we offer full-chain qualification certification services, covering the handling of basic domestic qualifications such as production licenses and tobacco monopoly licenses, as well as the preparation of international compliance documents including UN38.3 lithium battery transportation certification, MSDS (Material Safety Data Sheet), EU CE certification, and US FDA registration, customizing exclusive certification paths for different markets. At the product level, we optimize packaging labels (clearly marking production license numbers, batch numbers, production dates, etc.), adjust nicotine content and e-liquid capacity to adapt to regional policies, and reserve compliance design redundancy. In logistics and declaration links, we provide customs classification guidance (accurately matching tariff codes 24041200/85434000), truthful declaration training, and build a full-traceable logistics system to ensure filing on the national e-cigarette trading management platform within 30 days after export customs clearance. Additionally, we establish a compliance emergency response mechanism to provide rapid solutions for policy changes, regulatory inspections, and other situations, helping enterprises avoid risks such as fines and product seizures and successfully enter more than 40 core global markets.

Focusing on the industry pain points of e-cigarette independent stations such as “difficult traffic acquisition, low conversion rate, and weak repurchase”, we build a full-link operation system from market positioning to user precipitation. In the market layout stage, we accurately position based on global market characteristics: focusing on the “harm reduction and smoking cessation” positioning in the North American market, developing high-nicotine products and shaping professional cognition through medical-grade content; launching 10ml small-size pod combination packs in the European market, conducting scenario marketing in collaboration with offline cafes and experience stores; focusing on fruit-flavored low-nicotine products in Southeast Asia & Middle East markets, creating fashion symbols with TikTok influencers. In terms of traffic acquisition, we adopt a “technology + content” dual-drive strategy: breaking through platform advertising restrictions with Cloak technology, creating compliant content such as “vaping art” and “smoking cessation assistance”, launching TikTok music/dance challenges, and building a KOL distribution alliance to cooperate with fitness bloggers for harm comparison reviews. Landing page optimization focuses on core conversion points, highlighting the “local warehouse 1-2 day delivery” commitment on the first screen, setting up nicotine content comparison tables and compliance qualification display areas to lower user decision-making thresholds. In the user operation stage, we innovatively launch a subscription-based blind box model (monthly limited flavors + co-branded peripherals), combined with unboxing cashback mechanisms to stimulate UGC dissemination; build a review community allowing users to participate in three-stage evaluations of “top note – middle note – base note”, with high-quality content redeemable for product benefits; the private domain hierarchical operation system covers new users (72-hour usage guide push), repurchasing users (exclusive flavor customization reports), and loyal users (brand ambassador commission plan), accurately pushing replenishment reminders and limited-time discounts based on the 15-day consumption cycle, increasing the repurchase rate from the industry average of 30% to over 65%.

Addressing the “original sin” pain points of the e-cigarette industry such as health controversies, environmental pollution, and youth protection, we build a three-in-one ESG transformation system covering environment, society, and governance. From an environmental perspective, we focus on the circular economy: promoting recyclable product material design, adopting biodegradable plastic casings and recyclable charging modules, and achieving packaging reduction (reducing plastic usage by 30%); building a closed-loop recycling system for disposable e-cigarettes, cooperating with more than 200 regional service providers worldwide to set up recycling stations, and classifying and processing plastic casings, lithium batteries, and chemical residues to help enterprises achieve carbon neutrality goals in line with the EU Circular Economy Action Plan. From a social perspective, we strengthen responsibility boundaries: establishing a full-process youth protection mechanism, integrating multiple age verification systems (ID card + facial recognition) on online platforms, training offline retail terminals on strict age verification processes, and fully avoiding youth-induced elements in advertising and marketing; cooperating with public health organizations to fund long-term research on the health impacts of e-cigarettes, verifying harm reduction effects through third-party institutions and publishing reports to enhance social credibility; carrying out community feedback projects, launching “smoking cessation public welfare programs” in core markets, and providing rewards for successful quitters to weaken negative industry perceptions. From a governance perspective, we improve compliance transparency: establishing an independent ESG committee, linking compliance performance to executive compensation, and regularly releasing third-party audited ESG reports; improving the internal control system, standardizing “harm reduction” publicity rhetoric, eliminating false marketing, building a policy communication mechanism, and proactively participating in industry standard-setting, transforming from “passive compliance” to “active responsibility” to reshape the brand’s social image.

Solving the pain points of the e-cigarette industry’s supply chain such as “slow response, inventory backlogs, and high costs”, we create a flexible supply chain system adapted to multiple product categories and markets. In the upstream procurement link, we integrate high-quality global raw material suppliers, establish strategic reserve warehouses for core components such as e-liquid, atomizing cores, and lithium batteries, and achieve precise raw material procurement through big data demand fluctuation prediction, reducing inventory costs by 35%; introducing modular production lines on the production side to support rapid switching between multiple product categories such as closed/open-system e-cigarettes and HNB products, with flexible minimum order quantity adjustments (as low as 5,000 sets) to meet the differentiated needs of startup brands and mature enterprises, shortening the production capacity ramp-up cycle by 40%. In terms of logistics and distribution, we build a “global warehouse and distribution network + intelligent scheduling system”, deploying 12 overseas warehouses in core regions of North America, Europe, and Southeast Asia to achieve 1-2 day delivery services, increasing order conversion rate by 3 times; for dangerous goods transportation containing lithium batteries, we provide one-stop services such as UN38.3 certification handling, professional packaging design, and compliant transportation route planning to ensure safe logistics without accidents. Digital upgrading of supply chain management, building a full-link visualization platform covering procurement, production, warehousing, and logistics, real-time monitoring of inventory levels, production progress, and logistics trajectories, intelligently generating replenishment suggestions and production capacity adjustment plans to respond to sudden market demand changes and policy adjustments, achieving a 40% improvement in inventory turnover efficiency and a stable delivery timeliness rate of over 99.5%.

Focusing on the pain points of the Heat-Not-Burn (HNB) track such as “high technical barriers and strict compliance requirements”, we provide an integrated solution from core technology breakthroughs to market access. In the technology R&D stage, we set up an interdisciplinary R&D team to overcome industry challenges such as low-temperature heating uniformity and cigarette adaptability: optimizing heating sheet material and structural design, adopting ceramic heating elements to achieve 360° surrounding heating, increasing cigarette combustion sufficiency to 95%, and making the taste close to traditional cigarettes; developing special cigarette formulas to balance harm reduction effects and smoking experience, reducing the release of harmful substances such as formaldehyde and heavy metals through hundreds of experiments to meet medical-grade safety standards. In terms of compliance adaptation, we make customized adjustments according to regulatory requirements in different markets: completing more than 120 TPD standard tests in the EU market, optimizing nicotine content and multilingual packaging labels; assisting in PMTA applications in the US market, providing long-term toxicological research data support; separately applying for MHRA certification in the UK market to meet independent regulatory requirements after Brexit. In the pilot production and mass production stages, we build a GMP-compliant pilot production line to conduct small-batch trial production to verify technical stability and optimize production processes to reduce costs; at the same time, we provide patent layout services, applying for international patents around core innovations such as heating technology and cigarette formulas to build technical barriers, helping enterprises quickly seize market share in the HNB niche market and achieve monthly sales of over 100,000 sets within 6 months of launch.

Addressing the pain points of cross-border transactions in the e-cigarette industry such as “unstable payment channels, strict risk control, and slow fund recovery”, we build a diversified and high-security collection system. The core channel construction adopts an “AB polling system + T1 acquiring channel” model to disperse single-account risks and ensure full coverage of mainstream payment methods (Visa, Mastercard, PayPal, etc.); accessing localized payment tools according to the characteristics of different markets: launching GCash and TrueMoney e-wallets in Southeast Asia, integrating CashU in the Middle East, and supporting SEPA transfers in Europe to improve local user payment convenience, increasing payment success rate from 60% to over 85%. In terms of risk control optimization, we establish a multi-level risk defense mechanism: setting up a transaction threshold early warning system to conduct real-time monitoring of abnormal large-value transactions; optimizing the order review process, verifying transaction authenticity through multiple dimensions such as IP address, shipping address, and payment method; reserving 2-3 backup PayPal accounts and acquiring channels to respond to emergency scenarios where the main channel is suddenly shut down. In terms of improving fund recovery efficiency, we connect to the global clearing network, optimize foreign exchange settlement processes, and shorten the fund recovery cycle (from the industry average of 7-15 days to 3-5 days); provide tax planning services to reasonably avoid cross-border transaction taxes and reduce financial costs; at the same time, establish a compliance audit system to ensure that the collection process complies with international rules such as Anti-Money Laundering (AML) and Know Your Customer (KYC), eliminating the risk of account freezing and ensuring the safe flow of enterprise funds.